I recently did some leadership development and teambuilding with a high school hockey team. On my closing day, they gave me a gift bag. One of the items included was a pair of tiny rubber hands – I know, I was confused too! The girls could sense my confusion and they started yelling that I needed to put the tiny hands on my fingers and pull my shirt sleeves down to make it look like these were my actual hands. I complied and we all had a good laugh, but I was still a little confused.
The coaches explained to me that during the previous season the term “tiny wins” was their catchphrase. They were building the program and they focused on the little things, the little wins, and fittingly the tiny hands became symbolic of tiny wins.
I strongly believe that healthy cultures focus on the tiny wins. Leaders who do this understand the behaviors needed to create those tiny wins are the same behaviors that create the big wins.
Many years ago I took over a college soccer program that had hit rock bottom. In the previous season, the team had gone 1-18-1 while giving up 84 goals. I knew my first year was going to be about teaching them how to win while not actually winning very many games. It was going to be a long process but I was confident that we could teach them the skills needed to be successful. My plan was to place a high value on academics knowing that winners need good time management skills. We drew a hard line on alcohol consumption knowing that winners have self-discipline. We had clear expectations about what to eat because winners make good decisions. We didn’t just set these as rules for our program, we also talked about how we were developing the skills which would lead to wins. Additionally, we filled our training sessions with competitions and we celebrated each of the victories. We created opportunities for tiny wins in our program.
We also spent an insane amount of hours doing service learning projects in our community. This was a positive experience because of the deeper sense of connection that we made with each other, not to mention the value we added to our community. As a result of our service in the community, we were given an award at our athletic department banquet. The award was a surprise to the team but I’ll never forget the moment. One of our juniors who really struggled with the on-field losses said to me with a massive grin on her face, “it just feels so good to win SOMETHING!”
And our tiny wins added up. The next season we went 8-5-5 and it was the first winning season for those seniors. It wasn’t that we magically became great soccer players, we simply learned how to do the little things. We were intentional about creating moments for tiny wins.
If you want to change the culture you are in think about the tiny wins you can work toward. Invest in those areas and celebrate your success. The tiny wins will develop the skills need to create the big wins.
Also, you should buy some tiny rubber hands to serve as a reminder of what you are working towards 🙂